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About Us

Postage and transport

Goods prices and postage in the CZ and SK:

The seller reserves the right to change the e-shop contents and goods prices without notice.

·        All prices are stated including applicable VAT. The seller is a VAT payer.

·        For goods ordered for more than CZK 2000 (in wholesale CZK 4000), we do not charge any postage (applied in the Czech Republic only!).

·        When collecting the goods in person, no postage is charged.

·        When ordering tea accessories, the postage is increased by CZK 25 for the "fragile" service. Packaging is always free.

·        For the wholesale section - the minimum order starts at 2000 CZK.
 

 

Shipping methods in the Czech and Slovak republic :

Collect goods in person in the Klasek Tea shop (CZK 0)

- Přístavní 39, 170 00, Praha 7 - Holešovice. Tel.: 0420 777 052 974

Czech Post– hand to hand package; package to Balikovna

PPL CZ
PPL SK
DHL SK
Zasilkova (Packeta) CZ
Zasilkova (Packeta) SK

 

Shipping methods for other countries:

Czech Post- Česká pošta, s. p. – goods delivered within 1 – 3 weeks (the shipping charges depend on the country of destination)

Collect goods in person at Klasek Tea – customer pays cash in our office

DHL - postage is shown after choosing the respective country in the delivery address
 

Payment methods for CZ and SK:

Cash on Delivery, Czech Post
customer pays cash upon delivery to the shipping address

Cash on Delivery, Czech Post Balikovna
customer pays upon picking up the goods

Cash on Delivery, PPL CZ
customer pays cash or by payment card upon delivery to the shipping address

Cash on Delivery, PPL SK
customer pays cash or by payment card delivery to the shipping address

Cash or card payment in the Klasek Tea office (CZK 0)
customer pays cash or by payment card at Klasek Tea, Přístavní 39, 170 00 Prague

Debit or Credit card (CZK 0)
customer pays via Fio Bank gate; suitable for mail shipping and personal pick-ups
PayPal (CZK 0)
customer pays via PayPal; suitable for mail shipping and personal pick-ups

Bank transfer in the Czech Republic (CZK 0)
customer transfers money to account no. 2902685415/2010; suitable for mail shipping and personal pick-ups

Bank transfer in Slovakia (CZK 0)
customer transfers money to Account number: 2402727930/2010
IBAN: CZ91 2010 0000 0024 0272 7930
BIC/SWIFT: FIOBCZPPXXX
Account holder: Klasek tea s.r.o.
FIO banka, V celnici 1028/10, 110 00 Praha 1; suitable for mail shipping and personal pick-ups

Cash on Delivery, Zasilkovna (Packeta)


Payment methods for other countries:

Payment card/PayPal (CZK 0) – we send the goods when the amount due is credited to our account

Payment when collecting goods in person(CZK 0) – at Klasek Tea, Přístavní 39, 170 00 Prague. Tel.: 0420 777 052 974

Bank transfer (CZK 0) – we send the goods when the amount due is credited to our account:
IBAN: CZ91 2010 0000 0024 0272 7930
BIC/SWIFT: FIOBCZPPXXX
Account holder: Klasek tea s.r.o.
FIO banka, V celnici 1028/10, 110 00 Praha 1
Please use the order number as a variable symbol.


Payment method:

·        Cash upon personal collection at Klasek Tea, Přístavní 39, Prague.

·        COD - Cash on delivery (delivered by the Czech Post). Goods shipping with cash on delivery is only possible in the Czech Republic.

·        Bank Transfer - transfer of the amount stated in the order to bank account no. 2902685415/2010 (Raiffeisenbank a. s.), the order number shall be used by the buyer as a variable symbol. The goods are shipped when the payment for the goods ordered is credited to our account.

·        Payment card – credit, debit cards, The seller never comes in contact with the buyer's credit card details.

·        COD at PPL (CZ)
 

The same conditions apply for shipping goods to Slovakia, with the following adjustments:

·        Goods can be shipped with cash on delivery; the exchange rate is according to the business conditions of the PPL delivery service and the CNB’s exchange rate list, part "purchases of foreign currency".

·        Goods can also be shipped after payment to our bank account if the buyer bears the bank charges.

·        Goods can be shipped upon payment by PayPal.

·        Goods can be shipped upon payment with a credit card.

 

For shipping goods to other countries, the following conditions shall apply:

·        We accept payment by PayPal.

·        We accept payment with a credit card.

·        We accept payment by a bank transfer if the buyer bears the bank charges.

·        The shipping charges will be calculated according to the country where the goods are delivered (EUR 12 – 22 by Czech Post), except for heavy consignments, where we ad dan actual postage fee.

 

Bank account for transfers from abroad:
IBAN: CZ91 2010 0000 0024 0272 7930
BIC/SWIFT: FIOBCZPPXXX
Account holder: Klasek tea s.r.o.
FIO banka, V celnici 1028/10, 110 00 Praha 1